Public Policy
These standards explain acceptable use, reporting, enforcement, appeals, and transparency expectations across Atria.
Scope
This policy applies to public, shared, and account-facing behavior connected to Atria.
It covers how people use accounts, family features, shared finance workspaces, support channels, receipt uploads, and other product surfaces. Private personal finance records remain private, but misuse of Atria systems or shared features may still be reviewed.
Platform standards
Atria is built for calm, responsible finance organization.
Misuse
Misuse can harm users, shared workspaces, and the reliability of the product.
- Attempts to compromise accounts, systems, APIs, or connected services.
- Fraudulent, abusive, deceptive, or unlawful use of finance records or shared features.
- Uploading harmful files, deceptive receipts, or content designed to disrupt product operation.
- Repeated support abuse, impersonation, harassment, or attempts to obtain another user’s private information.
Reporting violations
Reports help us respond to safety, misuse, and policy concerns.
When reporting a concern, include the account or workspace context, what happened, when it happened, and why you believe it violates this policy. Avoid sending more personal or financial detail than is needed to explain the issue.
Enforcement
Atria may take proportionate action when policy violations or serious risks are identified.
- Warning or requesting a change in behavior.
- Limiting access to a feature, shared workspace, or account.
- Suspending or closing accounts where risk or misuse is serious.
- Preserving records needed to investigate abuse, security incidents, or legal requirements.
Appeals
If you believe an action was taken in error, you can ask us to review it.
Appeal requests should explain the decision you are challenging, the account involved, and any context that may help us understand why the action should be changed.
Transparency
We aim to apply these standards consistently and explain major account actions where practical.
Some details may be limited to protect security, prevent abuse, respect another person’s privacy, or comply with legal obligations. We may update this policy as product features and risks evolve.
Contact
Policy questions and violation reports should be sent through the policy contact route.
Include enough context for review, but avoid sending sensitive financial records unless they are directly relevant to the policy concern.
For public policy questions, platform standards, violation reports, or appeals, contact Atria policy support.